Wednesday, 31 October 2012

Terms & conditions for boarding as of January 1, 2013

Please read all terms & conditions stated carefully. Boarding of your Furkid(s) will only be accepted if all terms & conditions stated are agreed on. Thank you for understanding that this is in the best interests of your Furkid(s).

-          In the event your Furkid(s) is found to have ticks/lice/fleas, they will be given a tick bath and you will be charged for it

-          All Furkids must be treated with Biospotix (applied daily and or/when needed) before checking in
-       An ABSOLUTELY NO CAGING & TYING UP policy is practiced. VIP air-conditioned room or open-spaced area ( each is subject to availability and on first come first served basis.) Areas cleaned and disinfected daily.
-          Maximum occupancy  of 2 Furkids at any one time for more personalized attention (exceptions apply if you have a maximum of 3 Furkids staying together which cannot be separated)

-          Must bring Medical Card before admission, or admission may be refused

-          In emergencies, we will bring your Furkid(s) to the vet where all costs will be borne by owner. We will always contact the owner beforehand, unless the owner is unreachable

-          If your Furkid(s) cause(s) any injury or spreads any illness to other dogs, all vet & medical bills will be borne by the owner

-        Bathing services will be charged separately. Bathing services will be free if boarding period exceeds one week

-          Furkid(s) are walked twice a day

-          Food provided, but recommended to bring your own food to avoid upset tummies. All Furkids are fed twice a day unless otherwise instructed to

-          Is your Furkid allergic to certain foods? (Eg. Chicken, fish, etc.) Please state beforehand as occasional treats will be given.  Please let us know if you do not want us to do so

-          Please let us know at least 5 days ahead if you require extension of stays

-          We regret we cannot accept any Furkids on heat

-          In the event  if we are not informed about any extension of stays, or if you do not pick up your Furkid(s) within 2 days of the original requested date of departure, the Furkid(s) then become ours, and you will have no rights whatsoever to reclaim the Furkid(s)

-          All rates are fixed. Currently,  daily rates are the same for Weekends, Malaysia National Holidays, State Holidays and Malaysia School Holidays 

-          A 50% non-refundable deposit is required upon confirmation to book space. Cash deposit or bank in thru Maybank2U is accepted  

-          Check-in/Check-out time : 8.00 am – 7.00 pm (Please note that without prior notice, Furkids checking out after 7.00 pm will be charged extra one day boarding)

-          No walk-ins accepted. Please make an appointment with us beforehand. Please email or call us at 012-2980821

Size of Furkid
Biospotix (per Furkid each boarding time)
Daily rates
(1st Furkid)
Daily rates
(2nd Furkid boarding at the same time)
1 - 10 days boarding
11 – 20  days boarding
Small (below 10 kg)
RM 25
RM 40
RM 25
RM 20
Medium (10 – 19 kg)
RM 30
RM 45
RM 35
RM 30
Large (20 kg and above)
RM 40
RM 60
RM 40 (promo price for boarding till May 31, 2013)
RM 40
*As of January 1, 2013, all Furkids boarding will be put in the VIP air-conditioned area on a first come first served basis at NO ADDITIONAL CHARGE.